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Audit of implementation and use of new process-based management system – Maersk

The PSA has conducted an audit of Maersk Drilling Norge AS’ (Maersk’s) implementation and use of the new electronic and process-based management system, SIRIUS. The audit identified one regulatory non-conformity.


On 13 November 2009, the PSA initiated an audit targeting Maersk Drilling Norge AS’ (Maersk’s) implementation and use of the new electronic and process-based management system, SIRIUS. The audit activity was followed up on 22-23 March 2010 with verifications on board the Mærsk Innovator facility.

On 13 November 2009, an all-day start-up meeting was held with the management on land. In this meeting, Maersk representatives reviewed duties and responsibilities in connection with the system change.

The management system’s functions and tasks in planning, execution and follow-up of safety-critical activities were presented. Role responsibilities, training and competence requirements were also reviewed.

On board the Mærsk Innovator facility, the status of implementation and use of the SIRIUS management system was verified through interviews, review of selected procedures, and inspections on board.

Special emphasis was placed on factors related to drilling, chemical management and emergency preparedness. A meeting was also held with the safety delegate service.

Background
The Mærsk Innovator is a jack-up drilling facility, which is engaged in activity for ConocoPhillips on Ekofisk. The facility was awarded an Acknowledgement of Compliance (AoC) in 2003.

Maersk introduced the process-based management system SIRIUS around mid-March 2010 on all their facilities in Norway. The change of management system will also be introduced and implemented throughout Maersk’s petroleum activities during the course of spring 2010.

Goal
The goal of the audit activity was to verify how Maersk ensures prudent management and operations in the transition phase between the old and new management systems, with particular emphasis on safety-critical activities on the shelf.

Result
Our main impression is that Maersk’s implementation and use of the SIRIUS management system is in accordance with regulatory requirements for the petroleum activities.

However, it is our impression that some adjustments and improvements could make the management system safer and easier to use.

Several of the challenges presented in the start-up meeting in November 2009 had been processed and now had more user-friendly solutions when the verification on the Mærsk Innovator was held in March 2010.

During the verification, one regulatory non-conformity and two improvement items were identified.

Non-conformity
Substance file: The paper-format substance file for chemical substances on the facility was not updated.

Basis:
During document review and interviews, we observed that a large number of paper-format safety data sheets related to chemical substances dated to before 2005.

Prudent routines were lacking to ensure that the most recent available version of the safety data sheets is available in both electronic and paper copies.

Improvement items
Harmonisation of SIRIUS and other systems: Improvement potential for use of SIRIUS together with regulations/standards and internal management systems.

Basis:
During interviews, we learned that:

a) The system is used off-line, with regular updates about every 14 days.

Assessments forming the basis for off-line/on-line decisions were discussed. Only management personnel have access to the Internet for e.g. links to regulations and industry standards for measuring compliance.

This makes the system less flexible for many workers who are not able to instantly search for requirement references, but must go though line management.

b) SIRIUS lack compatibility, which is to say it is not harmonised and linked to other internal management systems, for example the maintenance and personnel data system (SAP). This means that users have to go in and out of the different management systems to find relevant information.

Communication of change: The practice for communication of change was unclear.

Basis:
During verification, we learned that several personnel were unsure how the practice related to communicating change worked and who received feedback. Likewise, there was uncertainty surrounding the system for handling deviations and who were process owners in the system.

Other comments
In connection with the verification, the audit team conducted a written survey taken by 19 employees relating to training for, familiarity with and use of the new management system and the need for further training.

The result was very positive. The users had confidence in SIRIUS and saw advantages in a process-based management system.

The majority felt they adequately understood the system’s functions and use. None of those surveyed felt they needed to repeat the training.

We also registered positive attitudes among the employees as regards the implementation and use of the SIRIUS management system.